Frequently Asked Questions

Shipping

Shipping
  • Orders for in-stock items usually ship within 2 business days.

    For your convenience we offer multiple shipping options so you can choose the one that fits your needs. Shipping charges are determined by your merchandise total and the choice of service.

    If a shipment is returned to AMITHA due to customer error - such as inputting the wrong mailing address or not retrieving a held package in time - AMITHA reserves the right to charge the customer for re-shipping.
  • Personalized Products
  • Personalized products require 7-10 business days for engraving or embossing. Once completed, personalized products ship within 2 business days. Rush orders can be accommodated for an additional fee. If you are looking to receive an order by a specific date, please contact customercare@amithashop.com.
  • INTERNATIONAL SHIPPING
  • ​​We offer international shipping to the countries listed as an option at checkout. Duties and taxes are paid at checkout. If you are located in another country, you are welcome to use a freight-forwarding company but you do so at your own risk.
  • Returns

    Due to sanitary reasons, we are unable to accept returns or exchanges. If you are dissatisfied with your purchase, please contact customercare@amithashop.com so we can find a solution. We always do our best to take care of customers—our philosophy is to deal with them fairly and reasonably. We believe that when we treat our customers fairly, they in turn are fair with us.

    In the event that a refund is provided, it will be in the amount of the items purchased, less all shipping and transaction fees.